Frequently Asked Questions
Everything you need to know about creating and sharing your albums.
What is MyAlbumLink?
MyAlbumLink lets you share photos, videos, 360° content, documents, and links — all in one shareable album. Create an album, add your content, and share a single link with anyone.
What file types are supported?
We support photos (JPG, PNG, WebP, AVIF, GIF), videos (YouTube, Vimeo, or direct upload), 360° photos and videos, PDF documents, and link cards for external URLs.
What are the plans and pricing?
We offer four plans: Free (1 album, 100 MB), Basic at $24 MXN/month (2 albums, 250 MB), Pro at $99 MXN/month (10 albums, 500 MB), and Unlimited at $399 MXN/month (unlimited albums, 2 GB). New users get a free 14-day PRO trial!
How do I share my album?
Each album gets a unique link you can share anywhere — social media, messaging apps, email, or embed on your website. You can also control visibility by making albums public or private.
Can I embed YouTube or Vimeo videos?
Yes! Just paste the YouTube or Vimeo URL when adding a video item, and it will automatically embed in your album. Viewers can watch directly without leaving your album.
What are link cards?
Link cards are clickable cards that point to any external URL — perfect for gift registries, booking pages, product links, restaurant menus, or any other resource you want to include in your album.
Can viewers download my content?
Yes, a download button appears when hovering over uploaded files (photos, documents, etc.). Embedded content like YouTube videos links to the original platform instead.
How do I cancel or change my subscription?
Go to Dashboard, then Account, and click 'Manage Subscription'. From there you can cancel, upgrade, downgrade, or update your payment method at any time.
What happens if I cancel my subscription?
Your account will revert to the Free plan (1 album, 100 MB). Your most recent album stays public and the rest are set to private. Your content is never deleted — everything stays safe, you just can't upload more until you have available storage. You can re-subscribe at any time and re-publish your albums right away.
Is my content secure?
Your content is stored on Cloudflare's global network with enterprise-grade security. You control who sees your albums with public and private visibility settings.
How much can I store?
All uploaded photos are automatically compressed and optimized for fast web delivery. A typical 20 MB camera photo becomes ~1-2 MB after optimization, so 100 MB holds ~100+ photos and 2 GB holds 2,000+ photos.
Still have questions?
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